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Phone: 877-977-4474 | Fax: 610-254-1855
Send Applications to submissions@gatewayspecialty.com

careers-imageGateway Specialty Insurance has openings for both full time and undergraduate intern positions. We seek energetic team players with a passion for delivering excellent customer service in a professional atmosphere.

Intern Applicants: must currently be enrolled in a college or university undergraduate program.

Full Time Applicants: Should possess a Bachelors degree and must obtain a Property and Casualty Insurance License within 90 days of start date.

Click on one of the following positions for more information. If the position interests you, follow the application instructions to the right.

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Customer Service Associate

The customer service associate is the most fundamental role that introduces the basic building blocks for which our culture is based, better defines our community’s entrepreneurial spirit, and establishes the chemistry within our team dynamic. This role provides a challenging and rewarding opportunity for professional development, insurance education, networking, and introduction to a variety of different career paths for future advancement.

Job Functions:

  • Data entry and creation of insurance proposals for delivery to customers
  • Processing and delivery of insurance binders and invoices to customers and subsequent prior-to-binding items.
  • Assisting account managers with the sales process, involving customer and underwriter interaction both verbal and written communication, working with sales and marketing team on various projects, as well as reporting on results.
  • Policy issuance and adhering to our 30 day policy issuance service promise to customers.
  • Assisting in the processing and servicing of issued policies in combination with account managers to obtain and process endorsements, cancellations, and other administrative tasks.
  • Liaison with accounting, clerical, and compliance team to delegate, track, and coordinate various surplus lines documents as well as any corrective data entry needed to maintain database integrity.
  • Sole responsibility for our customer contract process and maintaining proper records
  • Other tasks, projects, and presentations required by leadership

Skills Needed:careers-infographic-horizontal

This position demands an organized, self-motivated team player with the urgency, thoroughness, and time management skills to make a positive impact on our business. Drive for self-improvement and openness to receive feedback will unlock future potential and advancement.

Requirements

  • College Bachelor’s Degree
  • Must obtain Property and Casualty Insurance License within 90 days of start date

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Associate Account Manager - New Business

The Account Manager role is fundamental in Gateway Specialty’s production of new business. This role will provide a unique experience in interacting with our customers and the handling of their submissions. This role also includes the challenge of building relationships with our markets and customers. This position will include the opportunity for professional development, insurance education, networking, and introduction to a variety of different career paths for future advancement. 

Essential Functions:

  • Review submissions and qualify risks in an effort to quote new business.
  • Submit risks to market and define overall requirements per our customers needs.
  • Act as a liaison between markets and customers to negotiate favorable insurance quotes.
  • Review quotes for accuracy before sending to the agent.
  • Make outbound phone calls to follow up on quotes.
  • Communicate coverage and selling points effectively in an effort to educate the agent on advantages in the quote.
  • Solicit new business and maintain relationships with existing customers as applicable.
  • Respond to customer emails and phone calls in compliance within service standards.
  • Responsible for growing a book of new business.
  • Service policies and send endorsements as needed.

Travel:

None

Education:

College degree or equivalent industry experience

Specific Experience:

  • 1 year insurance experience (required)
  • Property and casualty license a plus (required 90 days after hire)

 

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College Helper

The college helper role provides real world, interactive, hands-on learning and development within a corporate setting of a professional wholesale specialty broker. In this role, students have the ability to experience various teams within the insurance industry from customer service, to marketing, and onto negotiation/sales of an insurance broker. Our college helper team members assist in making an impact in our customer communications, customer proposals, networking, and business development.

Job Functions:

  • Tracking customer applications within our agency management system.
  • Communicating with our customers to obtain agency contact information
  • Development and delivery of insurance proposals to customers.
  • Assisting account managers with quote follow-ups through telephone and email.
  • Issuing policies as per our 30 day service promise to customers.
  • Assisting sales team with identifying, logging, and tracking customer contact info
  • Assisting marketing team with marketing research, generating email advertisements, creative writing for blogs, and other marketing specific activities.
  • Other tasks, projects, and presentations required by leadership

Skills Needed:careers-infographic-horizontal

This position demands a self-motivated team player with urgency, thoroughness, and a “can-do” attitude to make a positive impact on our business. Strongest performers take advantage of our formal insurance education program inclusive of earning their Property & Casualty license and better understanding the foundations of insurance of which the individual is rewarded for designations.

Requirements:

Minimum of 15 hours per week.

Please submit the following documents by email, fax or mail:

Email:
careers@gatewayspecialty.com

Fax:
610-254-1855

Mail:
Gateway Specialty Insurance
ATTN: Careers
1170 Devon Park Drive
PO Box 6640
Wayne, PA 19087